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Counseling Information

Online expert counseling service (pregnancy, infertility, delivery, childcare)

Online expert counseling procedure

  • STEP1

    Sign-in

  • STEP2

    Move to web board for respective counseling field.

  • STEP3

    Fill out counseling form.

  • STEP4

    Check answers.

Counseling fields and information

Pregnancy
Obstetrics and gynecology

Field

  • Planned pregnancy/ Pregnancy/ Pre and postpartum symptoms/ Female health

Notice

  • When filling out counseling form, enter detailed information about the current situation, such as gestational age, number of children, obstetrical history (record of premature birth or miscarriage) and breastfeeding status.
  • Answering can be delayed when the number of counseling cases per day is more than five.

Counselors

  • 14 obstetricians and gynecologists provide counseling service on rotation.
Infertility
Online Counseling
  • Medical and Psychological Counseling
  • 24 hours a day, 365 days a year
Counseling by Phone
  • Psychological Counseling
  • Toll free number from anywhere in the country : 1644 -7382
    9:00 - 17:00 from Monday to Friday (Service starts at 1:00 p.m. on the first and third Mondays each month.)
  • Over-the-phone Counseling or Counseling on Appointment
Counseling through Visit
  • Psychological Counseling
  • 9:00 - 17:00 from Monday to Friday (Service starts at 1:00 p.m. on the first and third Mondays each month.)
  • ‘Hope Counseling Center,’ 3rd floor of Korea Population and Health Welfare Association building
  • Counseling on Appointment
  • Psychological test available
Nighttime counseling
  • Psychological counseling
  • 18:00 – 21:00 on Tuesdays and Fridays (starting in Nov. 2015)
  • Over-the-phone counseling (1644-7382)
  • Counseling by visit (‘Hope Counseling Center,’ 3rd floor of Korea Population and Health Welfare Association building)
  • Over-the-phone counseling or counseling on appointment
Fertility medicine

Field

  • Fertility medicine, female infertility, male infertility

Notice

  • In the counseling form, you can write questions about yourself only and not about a specific clinic or others.
  • Inquiries to seek for responses equivalent to medical practice by attaching personal information and details of medical treatment will not be answered.

Counselors

  • Eight obstetricians/ gynecologists and urologists specializing in infertility provide counseling service on rotation.
Infertility Psychology

Field

  • Infertility psychology

Notice

  • In the counseling form, write your marital status, employment status, basic information about the time or receiving
  • infertility psychology counseling service (prior to, during or after fertility clinic procedure) and detailed information of the current problem, which are necessary in counseling service.

Counselors

  • Three infertility psychology counselors provide counseling service on rotation
Childbirth
Breastfeeding

Field

  • Breastfeeding method/ Problems experienced in breastfeeding

Notice

  • In the counseling form, write your child’s age in months, sex, weight at birth, current weight and the count of diaper change per day as well as basic information of your child and detailed information about the current problem, which are necessary in counseling service.
  • Answering can be delayed when the number of counseling cases per day is more than five.

Counselors

  • Two international experts on breastfeeding provide counseling service on Tuesdays and Thursdays.
Pre-partum/ postpartum depression

Field

  • Depression during pregnancy, delivery and childcare

Notice

  • In the counseling form, write detailed information about the current problem including the gestational age (pregnant women) and child’s age in months, which is necessary in counseling service.
  • Inquiries to seek for responses equivalent to medical practice by attaching personal information and details of medical treatment will not be answered.
  • Answering can be delayed when the number of counseling cases per day is more than five.

Counselors

  • One mental health specialist provides counseling service every Thursday.
Childcare
Childcare

Field

  • Infant behavioral psychology/ Infant care method

Notice

  • In the counseling form, write detailed information about the current problem including the child’s age in months or years, which is necessary in counseling service.
  • For childcare counseling, the child’s personality, characteristics and family background must be sufficiently considered. Counseling must be carried out according to each child’s case and situation. Answering can be delayed by 2 – 3 days in case number of counseling cases per day is large.

Counselors

  • Ten childcare experts provide counseling service on rotation.
Pediatrics

Field

  • Infant growth and development/ infant health issues

Notice

  • In the counseling form, write detailed information about the current problem including the child’s age in months (years) and weight, which is necessary in counseling service.
    * Upload image files when necessary.
  • Answering can be delayed when the number of counseling cases per day is more than five.

Counselors

  • Seven pediatricians provide counseling service on rotation.
Expert Counselors

Information on Childcare Counseling Service of Childcare Support Center

Childcare Counseling by Childcare Support Center
Online Counseling
  • STEP1. Request for Counseling

    Post a request for counseling in counseling web board in the website of your local Childcare Support Center.

  • STEP2. Counseling

    Childcare Support Center receives your request and provides specializing counseling service.
    (Min. 2 days – max. 5 days)

  • STEP3. Counseling Completion

    Answers are posted in the Childcare Support Center website where counseling was requested.

Counseling through Visit

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